UM Special Risks

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Travel cover

Travel cover

For Members purchasing travel cover, when you travel outside the United Kingdom you are covered by our group travel scheme administered by U.M. Association Ltd. A summary of benefits and the services available is shown below - please refer to your Insurance Officer or Administrator for the full terms and conditions of cover.

Medical Expenses -- up to £10,000,000

Personal Property/Business Equipment - up to £5,000

Money - up to £2,500

Disruption - up to £7,500

Personal Accident - up to £50,000

Personal Liability - up to £2,000,000

Political Evacuation

Legal Expenses (underwritten by First Assist Group) - up to £25,000

In the Event of a Claim

Claim forms are available for printing directly from our website at: Travel Claim Forms. Alternatively, contact your Institution's Insurance Officer or Administrator for a claim form.

Travellers' FAQs

Frequently asked travel questions

Some of the more general queries Members have raised are detailed, with the answers below. Please do not hesitate to call us for clarification on any aspects of cover.

Is terrorism excluded?

The UMAL scheme has no exclusions in respect of acts of terrorism. As such, the cover is far wider than would normally be found elsewhere. There are however limits on the overall amounts payable in respect of claims arising from terrorism.

War risks

Members and travellers should however, be aware that whilst there is, in common with all such covers, a War Risks exclusion, this would only apply to a war between the Major Powers and/or a war in Europe.

Risk forecast 

We recommend that Members and all intending travellers view our Travel Security Online page which links to country-by-country information provided by Control Risks.

Is there any cover for hi-jacks?

The UMAL scheme does include cover for hi-jack, which pays a daily benefit for the period in which the hi-jacked person is in the custody of a hi-jacker to a maximum of 12 months. It also includes cover for additional travel and accommodation costs.

What if the airline goes bankrupt?

The travel cover excludes the financial failure of any transport or accommodation supplier so we would be unable to assist in this eventuality.

Disinclination to travel

Whilst unexpected circumstances necessitating cancellation or curtailment of your journey will considered under the scheme, this does have to be necessary and unavoidable. Contact us for clarification if needed.

Useful web links

Control Risks Group

Their webpage on hostile environments and coping with need for travel and trade within those areas can be found by clicking on the following link: Control Risk Group

Foreign & Commonwealth Office

Foreign advice can be found on www.fco.gov.uk

If you have any questions on the above, or any other travel topic, please contact our travel specialist Leon Martin by any of the following:

Tel: 020 7847 8681
Fax: 020 7847 8689
E-mail: leon.martin@umal.co.uk

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Medical Assistance - Specialty Assist

The medical expenses section of the cover is designed to provide you with advice and assistance should you become ill or sustain injury during your journey abroad. This service is operated by a team of multi-lingual coordinators at Specialty Assist in the UK, who can be contacted at any time of the day or night, 365 days of the year. Specialty Assist will decide the most appropriate course of action to help you through an emergency.

The services available include:

  • Advice over the telephone.
  • Consultation with a local doctor.
  • Arranging for admission to the most appropriate hospital for your needs.
  • Medical repatriation to the most appropriate hospital or to your home address.
  • Keeping your family and employeer fully informed.
  • Arranging for up to two relatives or friends to travel out to you - if this is considered medically necessary.
  • Guaranteeing that your hospital bills will be met.

To ensure that the assistance services operate smoothly when you need them most, in the event of a medical emergency or if you require repatriation you must:

  • Telephone or fax Specialty Assist in the UK using the number shown below and remembering to use the correct international dialing code from the country in which you are calling.
  • Quote your certificate Reference Number, the title of your Institution and your Name.
  • Give the telephone number where you can be contacted.
  • Give details of anyone you would like to be contacted - relative, friend, employer.

FOR ANYTHING OTHER THAN MINOR AILMENTS, PLEASE CONTACT SPECIALTY ASSIST ON THE FOLLOWING NUMBER:

Tel:
++44 (0)20 7902 7405
Fax:
++44 (0)20 7928 4748
Certificate Reference: UMAL/xxx/09

The Global Security Centre (GSC)

Recognising the risks staff and students may face when deployed overseas, Control Risks, the leading international security consultancy, now provides security advice and support to travellers in addition to the online destination services Travel Security Online (see UMAL website for details).

This security advice and support is provied by fully equipped Global Security Centre at Control Risks' Head Office in London. It is manned 24 hours a day by a dedicated team of experienced security consultants, providing assistance with any security and incident management situations that may arise. By registering your journey and contact information – mobile and e-mail, with your department relevant alerts will be communicated to you if they affect your travel. Should you become aware of, or are caught up in an incident, you may call Global Security Centre for advice and support. The Global Security Centre's experienced consultants will be able to respond immediately and provide callers with all important reassurance and practical advice. Should you need to use this service whilst travelling contact details are:

Tel: ++44 (0)20 7939 8658
Fax: ++44 (0)20 7970 2234
E-mail: gsc@travelsecurity.com

Please Remember:

  • Always carry this Summary with you.

  • Do not pack money or valuable items in your checked-in luggage when in transit. Retain these as hand luggage.
  • Keep a separate record of the telephone and fax numbers above.
  • Give details to a travelling friend, relative or colleague just in case you are unable to make the call yourself.
  • Contact Specialty Assist before incurring any substantial expenses or being admitted as an inpatient at any hospital, clinic or nursing home.
  • Do not arrange repatriation without the prior approval of Specialty Assist.
  • This Summary will not be recognised as a guarantee of cover or payment by any hospital.
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