UM Special Risks

"Efficiency saves money...sound 'policies'...know the relevant questions to ask"

Member quote

 

Travel cover

UMAL travel cover: up-date for insurance officers/business travellers.

20th April 2010

(for non-business travel insurance advice on “Arch” holiday travel policies refer to their bulletins)

The latest position reported by NATS (as at 0900 Tuesday 20 April 2010) is as follows:

“Based on the latest Met Office information, part of Scottish airspace including Aberdeen, Inverness and Edinburgh airports will continue to be available from 1300-1900 today, and also south to Newcastle Airport. Restrictions will remain in place over the rest of UK airspace below 20,000ft.

Overnight the CAA, in line with new guidance from the International Civil Aviation Organisation (ICAO) decided flights above the ash cloud will be permitted in the UK; between 1300-1900 this will enable aircraft movements above 20,000ft in UK airspace.”

The full bulletin is available on the NATS website www.nats.co.uk

The situation remains dynamic and is likely to change during the course of the day but, after earlier optimism, it does not now appear as if flights in the south of England will resume today.

UMAL has been contacted by both insurance officers and travellers (see our bulletin 16 April 2010) affected by the situation. To avoid duplication of records and in order to identify all such travellers, we now request that insurance officers check with departments and identify staff or students affected and advise details to UMAL by email – we would appreciate traveller name, destination (to and from) and current status. Details should be forwarded to:

A summary of cover is provided on our website www.umal.co.uk or can be obtained from the insurance officer at your own Institution. A full copy of the wording can be obtained from the insurance officer.

Making a Claim

Please refer to the Travel Claims section of our website where claim forms are accessible. On completion please forward the form with full detail of your claim, supporting documentation etc either to your Institution’s insurance officer or to UMAL.

ICELANDIC VOLCANIC ASH & TRAVEL DISRUPTION

16th April 2010

(for non-business travel insurance advice on ‘Arch’ holiday travel policies refer to their bulletins)

Ongoing disruption is being caused to air travel by the eruption of a volcano in Iceland and the existence of a cloud of volcanic ash covering much of the UK, resulting in the UK Air Traffic Control Service (NATS) closing large portions of UK airspace.

The NATS website currently advises:

“As at 0830 Friday 16 April 2010 restrictions preventing flights in English controlled airspace will remain in place until 0100 (UK time) tomorrow, Saturday 17 April 2010 at the earliest. Flights in Northern Ireland and the Western Isles of Scotland to and from Glasgow and Prestwick will continue to be allowed until 1900 (UK time) subject to individual co-ordination. North Atlantic traffic to and from Glasgow, Prestwick and Belfast may also be allowed in this period”.
NATS further advises that “the situation is dynamic and subject to change”.

All passengers should contact their airlines before travelling. In the event that the flight is cancelled, it is anticipated that airlines will make a full refund or to offer an alternative flight.

Travellers affected, and who are covered by their Institution’s UMAL travel cover , have the benefit of Disruption cover including:

A summary of cover is provided on our website www.umal.co.uk or can be obtained from the insurance officer at your own Institution. A full copy of the wording can be obtained from the insurance officer.

Making a Claim

Please refer to the Travel Claims section of our website where claims forms are accessible. On completion forward the form with full detail of your claim, supporting documentation etc either to your Institution’s Insurance Officer or to UMAL.

HUMAN SWINE INFLUENZA VIRUS A/H1N1

Implications for Travellers/Managers:

UMAL will issue Control Risks up-dates to Insurance Managers and designated contacts within its membership. If you are intending to travel you should also refer to the Country Risk Forecast page on this website (password with your Insurance Manager).

Regular updates are available from the UN World Health Organisation, the US Centre for Disease Control and Prevention and BBC website.

Travel cover

For Members purchasing travel cover, when you travel outside the United Kingdom you are covered by our group travel scheme administered by U.M. Association Ltd. A summary of benefits and the services available is shown below - please refer to your Insurance Officer or Administrator for the full terms and conditions of cover.

Medical Expenses -- up to £10,000,000

Personal Property/Business Equipment - up to £5,000

Money - up to £2,500

Disruption - up to £7,500

Personal Accident - up to £50,000

Personal Liability - up to £2,000,000

Political Evacuation

Legal Expenses (underwritten by First Assist Group) - up to £25,000

In the Event of a Claim

Claim forms are available for printing directly from our website at: Travel Claim Forms. Alternatively, contact your Institution's Insurance Officer or Administrator for a claim form.

* Page Top

Medical Assistance - Specialty Assist

The medical expenses section of the cover is designed to provide you with advice and assistance should you become ill or sustain injury during your journey abroad. This service is operated by a team of multi-lingual coordinators at Specialty Assist in the UK, who can be contacted at any time of the day or night, 365 days of the year. Specialty Assist will decide the most appropriate course of action to help you through an emergency.

The services available include:

  • Advice over the telephone.
  • Consultation with a local doctor.
  • Arranging for admission to the most appropriate hospital for your needs.
  • Medical repatriation to the most appropriate hospital or to your home address.
  • Keeping your family and employeer fully informed.
  • Arranging for up to two relatives or friends to travel out to you - if this is considered medically necessary.
  • Guaranteeing that your hospital bills will be met.

To ensure that the assistance services operate smoothly when you need them most, in the event of a medical emergency or if you require repatriation you must:

  • Telephone or fax Specialty Assist in the UK using the number shown below and remembering to use the correct international dialing code from the country in which you are calling.
  • Quote your certificate Reference Number, the title of your Institution and your Name.
  • Give the telephone number where you can be contacted.
  • Give details of anyone you would like to be contacted - relative, friend, employer.

FOR ANYTHING OTHER THAN MINOR AILMENTS, PLEASE CONTACT SPECIALTY ASSIST ON THE FOLLOWING NUMBER:

Tel:
++44 (0)20 7902 7405
Fax:
++44 (0)20 7928 4748
Certificate Reference: UMAL/xxx/09

The Global Security Centre (GSC)

Recognising the risks staff and students may face when deployed overseas, Control Risks, the leading international security consultancy, now provides security advice and support to travellers in addition to the online destination services Travel Security Online (see UMAL website for details).

This security advice and support is provied by fully equipped Global Security Centre at Control Risks' Head Office in London. It is manned 24 hours a day by a dedicated team of experienced security consultants, providing assistance with any security and incident management situations that may arise. By registering your journey and contact information – mobile and e-mail, with your department relevant alerts will be communicated to you if they affect your travel. Should you become aware of, or are caught up in an incident, you may call Global Security Centre for advice and support. The Global Security Centre's experienced consultants will be able to respond immediately and provide callers with all important reassurance and practical advice. Should you need to use this service whilst travelling contact details are:

Tel: ++44 (0)20 7939 8658
Fax: ++44 (0)20 7970 2234
E-mail: gsc@travelsecurity.com

Please Remember:

  • Always carry this Summary with you.

  • Do not pack money or valuable items in your checked-in luggage when in transit. Retain these as hand luggage.
  • Keep a separate record of the telephone and fax numbers above.
  • Give details to a travelling friend, relative or colleague just in case you are unable to make the call yourself.
  • Contact Specialty Assist before incurring any substantial expenses or being admitted as an inpatient at any hospital, clinic or nursing home.
  • Do not arrange repatriation without the prior approval of Specialty Assist.
  • This Summary will not be recognised as a guarantee of cover or payment by any hospital.
UMAL HOME | ABOUT US | MEMBER LIST | PRODUCTS & SERVICES | MEMBERS AREA | TRAVEL | NEWS & MEETINGS | CONTACT US